Let's make some magic!
We are so honored that you want to book with us! If you know what you would like, please fill out the Request Form on this page.
Please note: Bookings are not final until the 50% deposit (non-refundable) is made and the final balance will be due the day before the event which guarantees the arrival of our team. Tips are encouraged and can be given in cash on the day of the party or added with the remaining balance. Travel fees will be added for distances over 30 miles.
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AREAS OF SERVICE
New Braunfels, Gruene, Canyon Lake, San Antonio, San Marcos, Austin, Schertz, Seguin, Marion, Bulverde, Kyle, Buda, Live Oak, Stone Oak, Boerne
*Note: Travel fees of $1.50/mile will be added for distances over 30 miles from our base location in New Braunfels.
Rescheduling is allowed but must be made at least 24 hours before the originally scheduled date and is subject to character availability. Rain or shine, you can guarantee our team will be there. Should a party be canceled or rescheduled for reason on the client's end, only a partial refund will be available. Deposits are transferable but non-refundable.
A deposit must be made to secure the date and time you’ve requested and full payment is required no later than the day before the party or event.
Safety is of utmost importance to us. Please note that if at any time a guest behaves inappropriately toward any of our cast members, we will request that they be removed from the party or event. If the behavior continues, we reserve the right to leave the party or event, no refund given. In such cases, the attendant present will assess the situation with you directly as our point of contact to determine the best course of action.
Special Request Character Policy: NEW Character requests must be submitted two months prior to requested party date and are subject to feasibility as well as our our current character request line up.